Responsible Gaming
Gaming Should Be Entertainment
At flgs.co.za, we are committed to promoting responsible gaming practices. Online casino gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Please gamble responsibly and within your means.
Remember: the house always has a mathematical advantage. Only gamble with money you can afford to lose.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to access online casino services in South Africa. By using flgs.co.za, you confirm that you meet this requirement.
We take underage gambling very seriously and employ strict age verification procedures to protect minors.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Be aware of these warning signs:
- Chasing losses by gambling more to recover money you've lost
- Hiding or lying about the amount of time or money spent gambling
- Neglecting personal relationships, work, or school due to gambling
- Gambling with money needed for essentials (rent, food, bills, medication)
- Increasing the amount wagered to feel the same level of excitement
- Feeling anxious, irritable, or depressed when not gambling
- Failed attempts to cut back or stop gambling
- Using gambling as an escape from problems or emotional distress
- Borrowing money to gamble
- Experiencing financial, legal, or relationship problems due to gambling
If you recognise any of these signs in yourself or someone you know, please seek help immediately.
Self-Help Tools & Player Protection
Most reputable online casinos offer tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Restrict the amount of money you can lose during a set time frame
- Reality Checks: Receive pop-up reminders during play sessions about how long you've been playing and how much you've wagered
- Session Time Limits: Set automatic log-out times to prevent prolonged gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your casino account
- Account Closure: Permanently close your account if you wish to stop gambling
Always use these tools proactively. They are designed to empower you and keep gambling enjoyable.
Support Organizations & Helplines
If you or someone you know is struggling with problem gambling, help is available. Please contact:
South Africa
- National Responsible Gambling Programme (NRGP): Contact your provincial gambling regulator for local support resources
- South African Depression and Anxiety Group (SADAG): 0800 567 567 (Free mental health support)
- Narcotics Anonymous (NA) – South Africa: Offers support for addiction-related issues
International Resources
- GamCare (United Kingdom): www.gamcare.org.uk – Free counselling and support
- GamStop (United Kingdom): www.gamstop.co.uk – National self-exclusion scheme
- Gambling Help Online (Australia): www.gamblinghelponline.org.au – Free counselling services
- Responsible Gambling Council (Canada): www.responsiblegambling.org – Education and resources
- National Council on Problem Gambling (USA): www.ncpgambling.org – 1-800-GAMBLER helpline
- Bundeszentrale für gesundheitliche Aufklärung (Germany): Problem gambling information and support resources
If You Need Help, Reach Out Today
Problem gambling is treatable, and seeking help is a sign of strength, not weakness. If you or someone close to you is experiencing gambling-related problems, please:
- Contact a support organization listed above
- Speak to a trusted friend or family member
- Reach out to a mental health professional or counsellor
- Use self-exclusion tools immediately to restrict access to your account
You are not alone. Help is available 24/7.
Our Commitment
flgs.co.za is committed to promoting responsible gaming. We partner only with licensed casinos that implement strict responsible gaming measures, fair play standards, and player protection protocols. If you have concerns about a casino's practices, please report it to the relevant gaming authority.